The Quarantine view contains documents that cannot be handled by edilion, or require additional events by you as a customer, before they can be processed by the edilion system.
The Reason column indicates why a given document has been placed here:
Complete manually means that you, or someone else, has clicked on Complete manually in the Received tab, where after it can be finalized here. See more via this link.
Rejected by edilion means an operator has rejected it and has added a note with an explanation
Auto rejected means that our system automatically rejects some documents based on file name, file type etc. These are rejected with and added an automatically generated note about, what the error is.
Examples of automatic rejection may be bank statements, reminders, sales invoices, delivery notes etc ...
From Quarantine view one can
1. Reject the document so it is completely removed from the edilion portal
2. Archive the document without further processing. This option does not send the document to your erp system
3. Finish the document manually and submit it for approval or directly through the archive to your ERP system.
To enable Quarantine view, if it is not activated already, go to your settings.
Touch the menu in the upper right corner
Click on Settings
Click on Customer profile and then quarantine.