Forgotten password - How to get a new one

From time to time it happens, that you cannot log in.

In some cases the cause is of a 'technical' nature and in others the user has just forgotten the self-selected code.

Either way, it's annoying and should be solved quickly.

Press "Forgot password" at the login page. This will send you to a new page, where you can enter the email you normally use to login.

Click Send New Password.

You will now receive an email with a button saying Reset password. When you push the butten, it will take you to a page where you can enter a new password.

If the button takes you to a browser you do not prefer to use, or if your security settings prevent you from opening the link, simply right-click on the button and click Copy link. Then you can go to your favourite browser and paste the link into the address bar and click Enter.

You will now see this page.

Now enter your new password.

Keep in mind that your password must contain at least:

• 12 characters
• One big letter
• One lower case letter
• A number

First time you log in